IT for agencies · Hamburg IT for agencies that grows with you.
New people, freelancers, large files and almost always Macs: I set up IT for agencies in Hamburg so new colleagues can work on day one. I plan bigger changes so they do not bring the agency to a halt.
What agencies tell me most often about their IT.
First day
New people wait days for their laptop and logins.
Accounts, devices and access follow a fixed process. The Mac sets itself up the first time it is switched on.
Freelancers
Who still has access to old projects?
Freelancers get project-specific access that ends with the project.
File chaos
Our files are on the server, in Dropbox and in Teams.
One file storage with clear rules on who finds what where. For large media files there is the right solution alongside.
In-house IT
Our IT people are so busy with tickets they never get to their projects.
I handle day-to-day IT on site on fixed days, leaving your team more time for its projects.
What runs in the agency afterwards.
Macs managed centrally
New Macs set themselves up, programs and updates arrive automatically.
Joiners and leavers
Accounts, devices and rights following a fixed process, including freelancers.
Clear file storage
Files in SharePoint and Teams with rules everyone understands.
Network for large files
Wi-Fi and connection that match the load, with a backup line where needed.
Onboarding following a fixed process.
The start date recorded in the HR system triggers everything else: account, licences, software and device setup.
- Start date confirmedin the HR system, Personio for example
- User accountin Active Directory or straight in Microsoft 365
- Security groupsdetermine licences, software and settings
- Device sets itself upon first start, according to the groups
IT that grew with the agency.
I handled the agency’s in-house IT for three years. I now support it as an external partner. Over that time, the agency grew from around 40 to more than 100 staff. I plan major changes with the agency and roll them out in waves so work can carry on.
- employees
- 40 → 100+ employees
- external IT partner
- since 2018 external IT partner
How we work together.
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01
Inventory
Devices, accounts, file storage, network and who is responsible for what.
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02
Plan
What comes first, with effort and order.
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03
Implementation
In waves, so the agency can keep working.
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04
Support
One contact, on fixed days on site if you like.
Briefly answered.
Have a different question? Just write to me.
Yes. Microsoft 365 does not automatically mean Windows. I support agencies that work entirely on Macs.
With their own accounts or guest access tied to a project. Which route fits depends on how closely the freelancers work with you.
Often, yes. Especially when in-house IT is tied up with day-to-day work and projects are left behind.
Looking for someone to look after your agency's IT?
Send me a couple of lines about it, or just call.