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IT for medical practices · Hamburg IT that simply works during surgery hours.

I look after IT for medical practices in Hamburg: practice software, workstations, networks, backup and email, all from one source. I coordinate with your telematics provider and the vendor of your practice software. I make changes outside surgery hours.

Typical situations

What practices tell me most often.

Responsibility

Typical situation

When something goes wrong, the telematics provider and the software vendor blame each other.

How I can help

I look after everything between the connector and the practice software and sort out the handovers directly with both.

Request an introductory call→

KBV guideline

Typical situation

We do not know whether we meet the KBV IT security guideline.

How I can help

I go through the guideline with you point by point. You see what is met and documented, and what is still missing.

IT for medical practices→

Glitches

Typical situation

Sometimes the printer fails, sometimes the practice software hangs.

How I can help

I split the practice network into separate areas, such as those for practice PCs, phones, diagnostic devices and guest Wi-Fi. That makes it more stable and secure.

Request an introductory call→

Software change

Typical situation

We are changing our practice software.

How I can help

I plan the switch together with the vendor so the practice keeps running.

Request an introductory call→
What I set up

What runs in the practice afterwards.

Network design and Wi-Fi

Separated practice network

Practice PCs, phones, diagnostic devices and guest Wi-Fi have separate areas. The firewall controls connections between them.

Backup and disaster recovery

Backup that survives an attack

Three copies, one of them in a data centre that cannot be reached from the practice.

Email security

Protected email

Mailboxes and domains in order, with protection against phishing and malware.

Documentation and reporting

Guideline documented

I implement and document KBV requirements so you can prove they are met.

Practice network

The practice network in separate zones.

On a flat network, every device can reach every other device. I split the practice network into zones. The firewall then controls which connections are allowed between them.

Typical zones in a practice network
Firewallstrict rules at every transition
Practice PCsreception, treatment rooms; practice software and server
Diagnostic devicesonly to systems that need their data
Printersno way into the rest of the network
Phonesno way into the rest of the network
Managementswitches, access points, firewall; administration only
Internal Wi-Fi
Guest Wi-Fiinternet only, never the practice network
IoTseparate Wi-Fi, increasingly added
Case study

Email, practice software and network from one source.

I have supported a specialist practice since February 2026. There, I moved email to a protected platform and worked with the vendor on the change of practice software. I also reorganised and documented the network.

workstations at 2 locations
10 workstations at 2 locations
mailboxes moved from 2 domains
7 mailboxes moved from 2 domains
How it works

How we work together.

  1. 01

    Inventory

    Devices, network, backup and the requirements of the KBV guideline.

  2. 02

    Plan

    What comes first, with effort and order.

  3. 03

    Implementation

    Outside surgery hours, area by area.

  4. 04

    Support

    One contact for all of the practice IT.

Frequent questions

Briefly answered.

Have a different question? Just write to me.

No. The KBV itself says certification is voluntary. What matters is that the requirements are met and documented.

No, that is your telematics provider’s job. I look after everything around it and coordinate with them where systems meet.

Yes. I plan changes outside surgery hours and carry them out area by area.

Looking for someone to look after your medical practice's IT?

Send me a couple of lines about it, or just call.