IT for a medical practice: email with built-in protection, new practice software and a stable network
A specialist medical practice renews its practice IT. Email with built-in protection, new practice software and a stable network, while work carries on.
- Client
- Specialist medical practice
- Industry
- Healthcare, Hamburg
- Period
- since February 2026
Starting point
Domains, mailboxes and distribution lists had grown over the years at a web host. The practice software was facing a system change, and the network dropped out in everyday use. In a medical practice every change has to happen while work continues, and patient data sets the boundaries.
Solution
I first recorded every domain, mailbox and distribution list, so no address would go missing in the move. Then the migration of email to a platform with built-in protection against phishing and malware, coordinated with support on both sides. Beforehand, I archived every mailbox, current and old, in a local archiving solution. That way the contract with the previous web host could be cancelled without losing a single old email. I planned and accompanied the migration of the practice software to Tomedo together with the vendor. The network got a firewall with separate zones and, after a structured fault analysis with vendor support, a cleaned-up, documented configuration.
Outcome
Email runs protected and on clean domains, the practice software is on the new system, and the network is stable and documented. For all three the practice has one person to call.
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