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Case study

IT that had grown over the years, rebuilt from scratch: servers, network, security and telephony as one piece

An urban development practice replaces IT that grew over time with a segmented, monitored, documented environment. IT modernisation in phases, during operation.

Client
Urban development practice
Industry
Urban planning, Hamburg
Period
2024 to 2026, ongoing support
IT that had grown over the years, rebuilt from scratch: servers, network, security and telephony as one piece

Starting point

The practice’s IT had come together piece by piece over many years: an old server, a flat network with no separation, VPN access without central management and a phone system that had reached its limits. Everything worked, but nobody could say what depended on what, and every extension got harder.

Solution

I started the IT modernisation with an inventory and a clear target picture. You have to understand an environment that has grown over years before you rebuild it. On that basis I rebuilt the environment in three phases: new servers on a modern virtualisation platform with its own backup server, a firewall with separate network zones and centrally managed remote access, a new network and Wi-Fi, and central user management that works together with Microsoft 365. The servers moved to the new platform on a single rebuild day at the weekend. A cloud phone system, email protection, single sign-on for all services and monitoring followed, and finally the fibre connection.

Outcome

The practice now runs on infrastructure that will carry it for years: segmented, monitored, with verified backups and fully documented. New staff get their account, extension and remote access through a single process. Support continues.