An office move with no handover: inventory, network rebuild and documentation
An agency is changing IT provider, and the office move follows shortly afterwards. No handover, no documentation, a fixed date.
- Client
- Model agency
- Industry
- Agency, Hamburg
- Period
- 2026
Starting point
Changing IT provider coincided with an office move, and the date was fixed. From the previous provider there was neither a handover nor documentation. Which systems existed, how they fitted together and what credentials there were all had to be worked out from scratch. In the process it became clear that several parts of the environment needed fundamental rework, technically and in terms of security.
Solution
I started with the inventory, because without a handover there was no other reliable basis: I scanned the network, analysed firewall, switches, storage and access, and wrote it all down in documentation that had not existed before. On that basis I organised the move and used it to rebuild the environment rather than relocate it: a new network with separate security zones, a central firewall with clear access rules, secure remote access for staff and Wi-Fi that suits the new office. Everyone involved was coordinated so that everything worked on the first day in the new office.
Outcome
The agency completed the move without interrupting operations and now works on a segmented, secured and documented network. It knows which systems it has and who is responsible for what. Support continues.
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