Contact Tell me what you need help with.
Briefly describe your company, the IT issue or project, and any important deadlines. You do not need a technical brief to get in touch. Every enquiry comes straight to me, and the introductory call is free.
Good to know in advance.
My services are aimed at businesses and organisations.
Introductory call
Free and without obligation, by phone, over Teams or on site by arrangement. We talk about what you need and how I can help.
An assessment before you commit
Before you commission anything, I explain the proposed work and the expected effort.
Billed as needed
Usually by time and materials or as a monthly flat fee, depending on the tasks. The record of work done is always there to check.
Support with response times
For ongoing support, we put services and response times in writing.
Availability
By phone from 8 am to 6 pm. If I see the phone ring after that, I pick up. By email and Teams at any time. Support clients raise and follow their own tickets in my system.
Remote and on site
Much of the work I do remotely, which keeps travel costs down. On site in and around Hamburg, and anywhere in Germany by arrangement.
I will get back to you personally.
In the first call we clarify what you need and the next steps. If a reliable estimate needs a technical review first, we also agree its scope. For projects, the number of staff, locations and a target date help.
Book an introductory call Pick a free slot online: 30 minutes, free and without obligation (opens in a new tab)