Phone systems, mobile & fibre · Hamburg Business telephony, mobile services and internet connectivity.
I help companies in Hamburg choose and set up services that fit their locations, staff and call handling needs. This includes cloud phone systems such as 3CX, Microsoft Teams or Telekom Cloud PBX, mobile and landline contracts and fibre connections, with one contact for planning, the providers and ongoing management.
Do your lines and contracts still fit?
Different providers and terms, extra SIM cards and old tariffs make it hard to keep track. Lines often keep running that nobody uses any more. I record your contracts and check what is actually needed. For the phone system, I consider how your team needs to be reachable in the office, on the move and when working from home.
What you have afterwards
You receive an overview of costs, terms and options for change. I recommend suitable tariffs and a telephony solution and coordinate the agreed switch. If you wish, I continue to manage the contracts afterwards, either completely or as a regular audit.
I have set up around 20 phone systems so far. A related project: telephony in Teams for a non-profit organisation.
What I take on for telephony and contracts.
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Contract audit
An inventory of every mobile, landline and internet contract with terms, costs and what you actually need. From this comes a recommendation on what to change and when.
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Tariff optimisation and switching
Comparing and switching to the right business tariffs at Telekom, Vodafone and Telefónica, including keeping your numbers and cancelling the old contracts at the right moment.
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Fibre and internet connections
Checking availability, ordering the line, coordinating dates with the provider and the electrician, and a second line for resilience if you want one.
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Site relocation
Coordinating cancellations, new lines and number ports with the providers so telephony and internet work on day one in the new office.
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Cloud phone systems
I help you choose a suitable phone system and set it up, for example 3CX, Microsoft Teams Phone or Telekom Cloud PBX. This covers numbers, queues, handsets and the connection to the phone network. Which connection and add-on features such as transcription fit depends on the platform and your requirements.
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Hardware
Sourcing smartphones, routers and handsets to match the contract, setting them up and adding them to device management.
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Ongoing management
New lines, changes, cancellations and invoice checks, with every contract and device in asset management. Either as complete management or as a regular audit.
Which phone system suits whom.
Which phone system fits depends on how you work: at a desk, on the move, in a team or on reception.
- Microsoft Teams Phone
- Calling directly in Teams, with numbers, reception and queues. A good fit when everyone in the company already works in Teams.
- 3CX
- The phone system I use most often, hosted on my own servers: softphone, desk phones, queues and CRM integration. A good fit for companies with a reception desk, a hotline or several sites.
- Telekom Cloud PBX
- A phone system from the Telekom network, closely tied to the line and the numbers. Fits when everything should come from the network operator.
- peoplefone
- A provider of SIP trunks, which connect a phone system to the phone network. So far my clients use peoplefone to connect self-hosted 3CX systems. Microsoft Teams or peoplefone's own cloud phone system are also options if you prefer.
- Telekom, Vodafone, Telefónica
- Business tariffs for mobile, landline, internet and fibre, with a direct line to the partner account managers.
Audit, recommendation, switch, ongoing management.
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01
Audit
Every contract, term and cost in one overview, checked against what you actually need.
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Recommendation
What stays, what changes, what gets cancelled, on a schedule that follows the notice periods.
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03
Switch
I coordinate the orders and number porting and agree the switchover date with you and the providers.
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04
Management
I can manage the contracts permanently if you want. Alternatively, I review them at a fixed interval.
Questions about telephony and contracts.
Have a different question? Just write to me.
I know your technical setup and match contracts, lines and phone system to it. As a partner of Telekom, Vodafone and Telefónica, I handle the coordination with the providers and follow up open issues for you.
Yes. As a partner of Telekom, Vodafone and Telefónica I receive a commission, and I tell you so openly. What I recommend is still what fits your needs, even if that is a smaller plan.
Not necessarily. Often a different business tariff with your existing provider fits better than switching. The audit shows that, and you decide.
Yes, if you want that. Some clients only want a regular audit, others hand the contracts over to me completely. Both are possible and it depends on scope and need.
No. My services are for businesses and organisations.
Would you like your telephony or contracts reviewed?
Tell me how many sites and staff you have and what prompted your enquiry. Whether it is an office move, a new phone system or an overview of your contracts, we will work out the next step.