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Franz Korbjuhn
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Articles

Tag: Managed IT

An IT room with a ticket board, workstation and server rack, linked by a bridge to a second workstation with a toolbox and a cloud, with a shared, open documentation between them
Everyday business IT

Reinforcing in-house IT: support for projects and ongoing work

When in-house IT needs external reinforcement, how I share the work with the team, and why responsibilities and access rights have to be settled from the start.

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A scale weighs a shield, a computer and a server against a stack of coins, below it three bases holding clocks, a flat block and an open box
Everyday business IT

What does IT support cost? Comparing services and billing

How a flat fee for IT support comes about, what it includes, why I rarely use prepaid hours and what to clarify when you compare quotes.

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