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Case study

Central device management: iPhones, Android devices and laptops set themselves up

A growing company with field staff introduces device management with Intune. New hardware sets itself up, applications arrive automatically.

Client
Renewable energy company
Industry
Renewable energy, Hamburg
Period
since 2022, ongoing support
Central device management: iPhones, Android devices and laptops set themselves up

Starting point

Growth brought a steady stream of new staff and with them iPhones, Android devices and laptops. Every device was set up by hand, every line-of-business application installed individually. That cost time, and when someone left it was never quite clear which company data had ended up where.

Solution

I set up device management with Apple Business Manager and Intune so iPhones join the company automatically the first time they are switched on. Android devices come in through zero-touch enrolment straight from the mobile provider. Laptops were brought under management. I packaged the company’s line-of-business applications, from CAD through PDF tools to Citrix and Power BI, for automatic deployment. Groups assign them, licences included, so nobody has to install software by hand any more. On top of that: configuration profiles, compliance rules and monitoring that flags devices that stand out.

Outcome

New devices set themselves up, applications and updates arrive centrally, and onboarding and offboarding run through group assignments. IT knows at any time which device is on which version. The environment has grown with the company ever since.